what we do

Who can we help?

We help parent carers, working carers, adult carers of any age, and Young Carers aged 8 to 18 years old.
You are a carer if you provide unpaid help to a family member, friend or neighbour, to help them with everyday living.
You are a carer if …
  • You look after someone who is elderly, frail, or who has a long-term illness or disability
  • You have a child with special needs
  • You help a relative or friend who is about to be discharged from hospital
  • You are a young person, caring for or helping to care for someone in your family, who has a long-term illness or is disabled
We support carers living anywhere in South Oxfordshire and Vale of White Horse District Council areas. We can also support you if you live outside our area, but the person you care for lives in our area.

How can we help?

We have Outreach Workers covering all areas in South Oxfordshire & Vale of White Horse.

We offer a personal, face-to-face service, providing you with a whole range of individual advice, information and support, including
  • Emotional support
  • Help to claim Disability Living Allowance, Attendance Allowance, Carer’s Allowance and other Benefits and Allowances
  • Representation at Benefit Appeals & Tribunals
  • Help with complex form-filling
  • Knowing your rights
  • Taking a short break

Why is help important?

You care for someone who matters, but you matter too!

We offer a wide range of advice, information, practical and emotional support. We can visit you in your own home, or you can make an appointment to come to our office – whichever is most convenient for you.
  • Help to claim Benefits for you and the person you care for
  • Doing a Benefits Check to make sure you and your family are maximising the family income
  • Knowing your rights, including at work
  • Trips and activities to give you a break– you deserve one!
  • Emotional support
  • Help with Appeals and Representation at Tribunals
  • Advice on your entitlement to services
  • Advice on choosing and paying for care